Consulting ServicesResearchMaster through the course of its normal work also offers the following expert consulting services:
A number of standard consulting packages are available:
RMPL recommends to clients for any purchase of new functionality that RMPL is engaged to
provide some Pre Implementation consulting. This is generally a package of 4 to 8 hours to
facilitate a degree of due diligence for the client. During this consultation RMPL will lead
a process of identification of the goals of purchasing the functionality, consideration of the
expected outputs of the system (eg reports), consideration of expected system users,
expectations of communication between and linking to existing modules, in order to provide
guidance and recommendations based on our intimate knowledge of the system. This consulting
does not require a site visit and is achieved via email and the telephone. The end result is a
document detailing these expectations, findings and advice, that should ensure a smoother more
targeted approach to the implementation of the software going forward as well as enhanced risk
management.
Provides a written report outlining the various processes used within the research
administration process within a client's environment. The package highlights risk areas and
provides recommendations of how to overcome the risk as well as how best to utilise the
ResearchMaster system.
Provides clients with onsite project management assistance in the form of various
ResearchMaster personnel providing input into the implementation process. ResearchMaster Pty
Ltd (RMPL) would supply a person(s) for the client at various times during the administration
process that will advise and assist in issues related to the implementation including
technical, functionality, work process planning, custom/parameter reporting/setup,
organisation politics and change management. A written framework for a ResearchMaster
Implementation Strategic Document would be the primary deliverable.
Involves RMPL staff taking a direct involvement in assisting in the implementation of the
ResearchMaster product and any changes to work processes and/or policy that it brings.
ResearchMaster would assist in handling the internal politics within an organisation based on
it's knowledge and experience in other client environments.
Post Implementation Packages Many software sites do not develop an ongoing post-implementation strategic plan (like a software 'business plan') when looking at an implementation. As such, once the training and installation has been completed, people allow the implementation to run it's course. Sometimes this can work well, while at other times, the software fails to reach it's potential. The Post-Implementation packages deliver to clients a series of reviews and reports that can confirm that the implementation is progressing well and at maximum productivity. The objective quite simply is to supply an impartial assessment and information resource to (a) ensure that the site is running at its optimal capability and (b) to deliver written advice and recommendations as to how the site can improve from it's current functionality and utilisation. |
Related LinksCurrent News
Shanghai Jiao Tong world university 2010 rankings - 17/08/2010
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