ResearchMaster is committed to the transfer of technical skills to our clients. We are focused not only on the provision of training to end users, but also to those that will support the technical aspects of the solution, and be involved in the ongoing maintenance and upgrades for the solution.

We assist in this process by:

  • Offering a formal RME Administrators training program.
  • Running workshops to highlight technical features and methodologies for working with RME.
  • Recommending appropriate Oracle courses for nominated RME technical support staff.
  • Providing comprehensive technical documentation with any supplied upgrades, updates and other associated features such as the feeders and data upload tool.
  • Providing access to support materials, FAQ’s and other relevant information.
  • Providing technical assistance with installation and upgrades.
  • Providing Train the Trainer services.

The following training options are available :